Who we are
Positive Steps UK is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.
This Privacy Policy explains how we collect, use and protect your personal information when you visit or use our website:
https://positivestepsuk.co.uk/
For the purposes of UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Positive Steps UK is the data controller responsible for your personal information.
Information we collect
We may collect personal information that you provide to us when you use our website, contact us, leave a comment, submit an enquiry or otherwise interact with our website.
This may include:
• Your name
• Email address
• Telephone number
• Information contained in enquiries or messages you send to us
• Comments and other information you choose to submit to the website
• Your IP address
• Browser type and device information
• Information about how you use and interact with our website
We only collect personal information that is reasonably necessary for the purposes described in this Privacy Policy.
Cookies
Our website may use cookies and similar technologies to ensure the website functions correctly, improve your experience and understand how visitors use our website.
Cookies are small text files placed on your device when you visit a website.
If you leave a comment on our website, you may choose to save your name, email address and website address in cookies. These cookies are provided for your convenience so that you do not need to enter your details again when leaving another comment. These cookies may remain for up to one year.
If you visit our login page, we may set a temporary cookie to determine whether your browser accepts cookies. This cookie does not contain personal information and is deleted when you close your browser.
If you log in to an account on our website, cookies may be used to save your login information and screen display preferences.
Login cookies may last for two days, while screen preference cookies may last for up to one year. If you select “Remember Me”, your login may remain active for up to two weeks. Logging out of your account will remove the relevant login cookies.
If you edit or publish an article, an additional cookie may be stored in your browser. This cookie does not contain personal information and simply identifies the article you have edited. It expires after one day.
You can change your browser settings to refuse or delete cookies. However, disabling certain cookies may affect the functionality of the website.
Where required by law, we will ask for your consent before placing non essential cookies on your device.
How we use your personal information
We may use your personal information to:
• Respond to enquiries and requests
• Provide information, services or support that you have requested
• Manage and administer our website
• Process registrations or accounts where applicable
• Publish and manage comments
• Prevent spam, fraud and misuse of our website
• Improve our website, services and user experience
• Communicate with you where you have asked us to do so
• Comply with our legal and regulatory obligations
We will only use your personal information where we have a lawful basis for doing so under UK data protection law.
Depending on the circumstances, this may include your consent, the performance of a contract, compliance with a legal obligation, or our legitimate interests.
Embedded content from other websites
Articles and pages on our website may include embedded content, such as videos, images, articles or other media from third party websites.
Embedded content from other websites behaves in the same way as if you had visited the other website directly.
These third party websites may collect information about you, use cookies, embed additional tracking technologies and monitor your interaction with their content.
If you are logged into an account with the relevant third party, that interaction may also be associated with your account with that provider.
We recommend reviewing the privacy policies of any third party websites you access through embedded content.
Who we share your data with
We do not sell, rent or otherwise trade your personal information.
We may share personal information with trusted third party service providers where this is necessary to operate our website or provide our services.
These may include website hosting providers, website administrators, email providers, security and spam prevention services, analytics providers and other technology providers.
Where appropriate, these providers will only process your information on our behalf and in accordance with our instructions.
If you request a password reset, your IP address may be included in the password reset email.
Visitor comments may also be checked through an automated spam detection service.
We may also disclose personal information where required to do so by law, court order or a regulatory authority.
How long we keep your information
We only keep personal information for as long as it is reasonably necessary for the purposes for which it was collected, including where necessary to meet legal, accounting or reporting requirements.
If you leave a comment, the comment and its metadata may be retained indefinitely so that we can recognise and approve follow up comments automatically rather than holding them in a moderation queue.
If users register on our website, we may store the personal information they provide in their user profile.
Registered users may be able to view, edit or delete their personal information through their account, subject to any information we are legally required to retain.
Website administrators may also have access to this information where necessary to administer the website.
Your rights
Under UK data protection law, you may have the following rights in relation to your personal information:
• The right to request access to the personal information we hold about you
• The right to request correction of inaccurate or incomplete information
• The right to request deletion of your personal information in certain circumstances
• The right to request restriction of processing in certain circumstances
• The right to object to certain types of processing
• The right to data portability in certain circumstances
• The right to withdraw consent where we rely on consent as our lawful basis for processing
If you have an account on our website or have left comments, you can request an exported file containing the personal information we hold about you, including information you have provided to us.
You can also request that we erase personal information we hold about you, subject to any information we are required to retain for legal, administrative, accounting or security purposes.
To exercise any of these rights, please contact us using the details provided.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Some of our service providers may process personal information outside the United Kingdom. Where this happens, we will take appropriate steps to ensure that your personal information is protected in accordance with applicable UK data protection law.
Data security
We take reasonable technical and organisational measures to protect your personal information against accidental loss, misuse, unauthorised access, alteration or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
Third party websites
Our website may contain links to other websites. We are not responsible for the privacy practices, content or security of third party websites.
We recommend reading the privacy policy of any website you visit through a link on our website.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, legal requirements or how we process personal information.
Contact us
If you have any questions about this Privacy Policy, how we use your personal information, or wish to exercise your data protection rights, please contact us through the contact details provided on our website:
Positive Steps UK
Website: https://positivestepsuk.co.uk/
Email: jill@positivestepsuk.co.uk
